DermatoGraphix Refund RequestPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *FirstLast Request Information Purchase Email *Date of Purchase *mm/dd/yyyyDate of Refund Request (today) *mm/dd/yyyy (must be within 7 days of purchase)Reason for refund request *Preferred Refund Method *Zelle (full refund)Venmo (full refund)Original Payment Method* (a $10 processing fee will be deducted from your refund)OtherAs outlined in our terms and conditions at the time of your purchase, refunds are issued through Zelle or Venmo because our payment gateway, Stripe, does not refund processing fees for either the original payment or the cost to process the refund. For this reason, if you request the refund to go back to your original payment method, a $10.00 processing fee will be deducted from your refund due to Stripe’s nonrefundable charges. We apologize for this inconvenience and unavoidable fee. If you have an alternative method of refund request, we will consider it on a case by case basis.Refund Account Information *Type “N/A” if opting for original payment method. If using Zelle, enter the email or phone number linked to your Zelle account. If using Venmo, enter your exact Venmo username and the last four digits of the phone number linked to the account. Refunds will be sent exactly as entered. DermatoGraphix is not responsible for refunds sent to incorrect accounts provided by the customer.Submit
